Fundamentals of Statistical Process Control
I.D. # C0553 Duration 2 Days
As competition for market share increases, so does the need to monitor processes and quality to ensure top-notch products. This hands-on seminar will provide you with the skills to apply and maintain statistical process control to assist your organization in the improvement of various processes to achieve higher percentage yield or higher quality products or services. Quality characteristics (process outputs to track), measurement systems, sampling strategies, types of control charts, construction of control charts, and control chart interpretation will be covered. The determination of the key process parameters and controlling them to provide consistent results will improve quality and lower costs, in particular, scrap and rework costs. Statistical theory and depth are kept to a minimum while you learn how to utilize the tools. Attendees will receive a copy of the Statistical Process Control Manual (SPC-3, 2nd Edition) by the Automotive Industries Action Group.
Learning Objectives
Upon completion of this seminar, you will be able to:
  • Describe the purpose and uses of SPC
  • Select the best measurement system to use for a specific application
  • Identify an appropriate process sampling strategy
  • Determine the basic type of control chart to use
  • Collect data and construct basic control charts
  • Interpret control chart results
Who Should Attend
Quality managers, engineers, and technicians, project engineers, manufacturing engineers, technical specialists and anyone with responsibility for product or process control who want to apply SPC in the workplace should attend this seminar. Individuals seeking to attain the Certified Quality Engineering status within the American Society for Quality will find this course particularly helpful.
Prerequisites
Participants should have at least high school mathematical and graphing skills, and a good technical understanding of products, processes, and measuring devices in their work environment.
Seminar Content
DAY ONE
  • Introduction
  • Viewpoints and Determinants of Quality
  • SPC: Part of a Product Quality System
    • SPC philosophy: prevention versus detection
    • Process control system
    • Causes of variation: common and special
    • Reactions to causes of variation
    • Requirements and specifications
    • Control charts: SPC tools
    • Benefits of SPC
    • SPC implementation process
  • Quality Characteristic Determination
    • Everything is a process
    • Process flowchart and functions
    • Quality characteristics generation -- intermediate/final; variable/attribute
    • Critical characteristics determination -- final customer requirements; subsequent process requirements
    • Process example
  • Quantification (measurement) of Quality
    • Types of characteristics -- variable; attribute
    • Methods of measurement and measurement systems
    • Measurement system capability
  • Sampling Strategy
    • Sample size
    • Sample frequency
    • Sample structure
  • Quality Planning Workshop
  • Basic Control Chart Types
    • Variable: X and R charts -- AIAG example; workshops
DAY TWO
  • Basic Control Chart Types (continued)
    • workshops
    • process capability indices (Cp & Cpk)
  • Attribute
    • np chart - number defective -- AIAG example; workshops
    • c chart - number of defects -- AIAG example; workshops
  • Basic Chart Interpretation
    • Basic decision rules
    • Process responses -- jumps, steps, shifts; trends; cycles
  • Documented process changes
Instructor(s): Phillip J. Ross
Phillip J. Ross is President of Quality Services International, Inc., a consulting firm specializing in quality and statistical training. He has accumulated over 4500 hours of classroom instruction teaching courses in quality, design tools, and manufacturing processes and problem solving in the United States, Great Britain, Holland, Japan, and Singapore. Prior to his consulting business, Mr. Ross worked for General Motors in automotive powertrain design and development and automobile manufacturing and assembly. He first worked with Allison Transmission Division in product design/development and then with Saturn Corporation in the manufacturing and assembly aspects. Mr. Ross was involved in the design phase of many transmission components and systems, developed statistical/quality methods and training, and performed process development. He also performed process development for lost foam casting, painting, molding, and others while at Saturn. Mr. Ross is the author of the book Taguchi Techniques for Quality Engineering which has sold over 35,000 copies worldwide, has had articles published in Quality Progress by ASQC and in Target by AME and is the holder of three patents on product design. Mr. Ross received a B.S. in mechanical engineering from General Motors Institute, and is an ASQ Fellow and Certified Quality Engineer.
Testimonial
"Great instruction. Actual chart creation drove it home."
Robert Helsel
Chief Quality Engineering
Bell Helicopter - Textron

Fees: $1265 SAE Members*: $1012 - $1139
* The appropriate SAE Member discount will be applied through the Registration process.  Discounts vary according to level of membership: Elite Member 20%; Premium Member 15%; Classic Member 10%
CEU 1.3