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Non-deliverable software is defined as software that facilitates the design, development, manufacture, inspection, test, acceptance, or calibration of a deliverable product, and is not generally delivered under a contract. This may include deliverable services software such as but not limited to maintenance procedures, order processing and/or various types of online technical support resources. As Industry efforts increase to improve product quality and reliability and reduce production costs, use of computer software programs for automation, control and monitoring of production processes and product test, acceptance and calibration is also increasing. It is therefore vital to assure these software programs are controlled to ensure product conformity requirements are properly supported.

The requirements of 9100 apply with the following clarification for software. This standard supplements the 9100 standard requirements for deliverable software and contains quality management system requirements for organizations that design, develop, and/or produce deliverable software and services for the aviation, space, and defense industry. This includes, as required, support software that is used in the development and maintenance of deliverable software and services. The deliverable software may be stand-alone, embedded, mobile application, or loadable into a target computer. This deliverable software may also be part of services (e.g., cloud environment, web hosted solutions or platforms).

The requirements of 9100 apply with the following clarification for software. This document supplements the 9100 standard requirements for deliverable software and contains quality management system requirements for organizations that design, develop, and/or produce deliverable software for the aviation, space, and defense industry. This includes, as required, support software that is used in the development and maintenance of deliverable software. The deliverable software may be stand-alone, embedded, or loadable into a target computer. Where the use of Hardware Description Language (HDL) or high order language is utilized as the design source of electronic hardware [e.g., Application Specific Integrated Circuit (ASIC), Programmable Logic Device (PLD)], the organization and customer shall agree on the extent of applicability of this supplement. NOTE 1: For airborne electronic hardware guidance, see RTCA/DO-254 or EUROCAE ED-80; and for product realization requirements, see 9100.