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The concept of a Quality System’s approach to business has been employed successfully and sometimes not so successfully for several decades. The International Organization for Standardization (ISO) has been supplying standards that list the key elements/clauses and requirements for building and implementing Quality Systems for over 30 years. These standards are based on the relatively simple concepts of Total Quality Management (TQM), essential principals of management, and a “Process” approach. These standards have been revised several times over the years to make them more realistic and user friendly.

This course is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). Currently in the industry, especially within China, product requirement development is more of an experience-based process rather than a scientific methodology. This course addresses this issue and provides a more process-driven method for better requirement development through the Quality Function Deployment (QFD) methodology.  Real industrial examples are used to demonstrate how to systematically convert the voice of the customer data to engineering specifications using QFD.

The Process FMEA and Control Plan program introduces the basic concepts behind this important tool and provides training in how to conduct an effective PFMEA. First, the course explains what a PFMEA is and how it improves the long-term performance of your products, services and related processes by addressing process related failures. The role of the PFMEA in the overall framework of Quality Management System Requirements is explained as well as the role of the PFMEA in the Advanced Product Quality Planning (APQP) process. Additionally, the differences and relationships between the DFMEA and PFMEA are well defined.

During this DFMEA Overview and Application course, participants will be introduced to important FMEA concepts, the basic theory behind the concepts, then discuss how these concepts can be applied to the customer's design FMEA activities. Participant activities include: reading assignments, group discussions, exercises, building Block Diagrams as a group, and beginning a DFMEA on a customer’s product.

This course is verified by Probitas as meeting the AS9104/3A requirements for Continuing Professional Development. Advanced product quality planning (APQP) is essential to improving the way companies develop products and services.  It is a standardized, universally accepted fundamental business strategy. This strategy is applicable to all types of organizations including manufacturing and service companies, schools, hospitals, and governmental agencies. The aim of APQP is to enable the organization to produce products and provide services focused on satisfying customer’s needs, wants, and expectations.  

Design of Experiments is a statistically based, structured approach to product or process improvement that will quickly yield significant increases in product quality and subsequent decreases in cost.  Products and processes can be designed to function with less variation and with less sensitivity to environmental factors or customer usage. While still maintaining high quality from a customer's viewpoint, products and processes can utilize lower cost materials and methods.  Specifications can be opened-up with wider tolerances while still maintaining high quality for customers.  

Design of Experiments (DOE) is a methodology that can be effective for general problem-solving, as well as for improving or optimizing product design and manufacturing processes. Specific applications of DOE include identifying proper design dimensions and tolerances, achieving robust designs, generating predictive math models that describe physical system behavior, and determining ideal manufacturing settings. This course utilizes hands-on activities to help you learn the criteria for running a DOE, the requirements and pre-work necessary prior to DOE execution, and how to select the appropriate designed experiment type to run.

RMS (Reliability-Maintainability-Safety-Supportability) engineering is emerging as the newest discipline in product development due to new credible, accurate, quantitative methods. Weibull Analysis is foremost among these new tools. New and advanced Weibull techniques are a significant improvement over the original Weibull approach. This workshop, originally developed by Dr. Bob Abernethy, presents special methods developed for these data problems, such as Weibayes, with actual case studies in addition to the latest techniques in SuperSMITH® Weibull for risk forecasts with renewal and optimal component replacement.

The present paper provides a general review of trends in vehicle information display designs, specifically dashboards, noting that the purpose of those dashboard displays is to provide information that allows for safe and lawful operation of those vehicles. Presenter William H. Havins, Ph.D., Havins Designs

Developing relatively cheap and widely available resources for heterogeneous solid catalyst synthesis is a promising approach for biodiesel fuel industry. Seashell which is essentially calcium carbonate can be used as a basic support for transesterification heterogeneous catalysts. In the present investigation, the alcoholysis of waste frying oil has been carried out using seashell-supported K3 PO4 as solid catalyst. Presenter Essam Oun Al-Zaini, PhD student, UNSW

Traditionally, an in-vehicle map consists of only one type of data, tailored for a single user function. For example, the navigation maps contain spatial information about the roads. Presenter Peter Nordin, Link�ping University

Hybrid vehicles are rapidly entering the commercial and consumer marketplaces. However, hybrids introduce safety and service issues many Owners and Service Technicians are not familiar with. Components and systems may be so new existing standards need to be located or new standards developed. Technicians may need to learn new skills, acquire new tools and their service bays modified. Learn as solutions and problems are shared involving servicing hybrid vehicles. Organizer Mark N. Pope,General Motors LLC Arnold Taube,John Deere Company Moderator Mark N. Pope,General Motors Company Panelist Russell George Christ,Deere & Company Mark Quarto,General Motors Company Arnold Taube,DEERE AND CO Organizer Mark N. Pope, General Motors LLC Arnold Taube, John Deere Company Moderator Mark N. Pope, General Motors Company Panelist Russell George Christ, Deere & Company Mark Quarto, General Motors Company Arnold Taube, DEERE AND CO

Update on heavy-duty regulations. Presenter Michael J. McCarthy, California Air Resources Board

Translating service information into multiple human natural languages is a major expense for multinational corporations. Indeed corporations spend significant amounts to reduce their translation expense by managing the reuse text and its translation. The new frontier in reducing translation expense is translation avoidance, eliminating text through using illustrations and animations to communicate. Presenter Arnold Taube

Alyson Lyon, Executive Leadership Coach, explains what stress is, and how to handle personally and professionally. SAE Members can view the full version by logging into the Member Connection. Not a Member? Join us today at sae.org/join.

Dramatic changes in transportation are coming. Cities and states looking to be at the forefront and reap the benefits, need an engaged and informed citizenry. Hear how the SAE Demo Day in Tampa supported Florida's AV initiatives and can benefit states nationwide.