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According to NHTSA, there were 932 vehicle recalls in the United States in 2022, affecting approximately 31 million vehicles; 39 electric vehicle recalls affecting more than 1.3 million vehicles, and 56 ADAS recalls affecting more than 4.7 million vehicles. Furthermore, Warranty Week reports that Worldwide Auto Manufacturers allocated a total of $54.7 billion for future warranty repairs or $670 per vehicle sold in 2022. 2023 Consumer Report indicates that Electrical Vehicles have 79% more reliability issues than ICE vehicles.

This course is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). Software technology for airborne and ground-based operations has changed and software development teams frequently need guidance on tools for the development, verification, transformation, testing, modification and control of software programs. Developed in support of DO-178C or CO-278A, RTCA DO-330 explains the process and objectives for qualifying software tools and facilitates the compliance of airborne products.

This course is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). Currently in the industry, especially within China, product requirement development is more of an experience-based process rather than a scientific methodology. This course addresses this issue and provides a more process-driven method for better requirement development through the Quality Function Deployment (QFD) methodology.  Real industrial examples are used to demonstrate how to systematically convert the voice of the customer data to engineering specifications using QFD.

This course describes the basic elements of the process for achieving a successful aircraft certification globally once certification by the State of Design has been accomplished. The regulatory framework established under ICAO is presented with discussion of how major countries around the world comply with the ICAO Standards and Recommended Practices (SARPs). The uncertainty of how each country performs validation is a challenge. This course identifies common validation practices and key bilateral agreements which facilitate acceptance of aviation products from one country to another.

This course is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). RTCA DO-178C  is the globally-accepted standard for civil aviation software development and certification. Compliance with the objectives of DO-178C is the primary means for meeting airworthiness requirements and obtaining approval of airborne software in TC/STC/TSO, etc. Even after study of the DO-178C, many people lack experience producing DO-178C compliant airborne software in real applications.

The Process FMEA and Control Plan program introduces the basic concepts behind this important tool and provides training in how to conduct an effective PFMEA. First, the course explains what a PFMEA is and how it improves the long-term performance of your products, services and related processes by addressing process related failures. The role of the PFMEA in the overall framework of Quality Management System Requirements is explained as well as the role of the PFMEA in the Advanced Product Quality Planning (APQP) process. Additionally, the differences and relationships between the DFMEA and PFMEA are well defined.

During this DFMEA Overview and Application course, participants will be introduced to important FMEA concepts, the basic theory behind the concepts, then discuss how these concepts can be applied to the customer's design FMEA activities. Participant activities include: reading assignments, group discussions, exercises, building Block Diagrams as a group, and beginning a DFMEA on a customer’s product.

The concept of a Quality System’s approach to business has been employed successfully and sometimes not so successfully for several decades. The International Organization for Standardization (ISO) has been supplying standards that list the key elements/clauses and requirements for building and implementing Quality Systems for over 30 years. These standards are based on the relatively simple concepts of Total Quality Management (TQM), essential principals of management, and a “Process” approach. These standards have been revised several times over the years to make them more realistic and user friendly.

This course content provides the Civil Aviation Safety Engineers (Systems - Electrical) with the knowledge and skills to conduct oversight of aviation safety, aircraft certification and Continued Operational Safety. These areas of responsibility include, but are not limited to, Type Certification, Amended Type Certification, Supplemental Type Certification, Parts Manufacturing Approval (PMA), Technical Standard Order (TSO) Continued Operational Safety, Flight manuals, and Operational Approvals.

This four-hour short course will provide an overview of the airworthiness certification process and the role of the FAA Designated Engineering Representative (DER) and Authorized Representative (AR) with insight into the type design, minor/ major Changes, FAA conformity process, and test witnessing. It also provides familiarity with FAA forms.

Design of Experiments is a statistically based, structured approach to product or process improvement that will quickly yield significant increases in product quality and subsequent decreases in cost.  Products and processes can be designed to function with less variation and with less sensitivity to environmental factors or customer usage. While still maintaining high quality from a customer's viewpoint, products and processes can utilize lower cost materials and methods.  Specifications can be opened-up with wider tolerances while still maintaining high quality for customers.  

This course is offered in China only and presented in Mandarin Chinese. The course materials are bilingual (English and Chinese). This course is offered in Mandarin Chinese. The course materials are in English and Chinese. RTCA DO-178C is the accepted standard for civil aviation software development and certification, and Chinese civil aviation companies must comply with this standard to meet airworthiness requirements. Participants will attain a basic understanding of the concepts of DO-178C and how it is properly utilized.

Certifying an aircraft, part or appliance can be a challenge.  The FAA/EASA procedures can be frustrating and a maze of rules, policy and guidance. Understanding the process and procedures can provide you with a competitive edge and reduce your time obtaining a Certification approval. This course provides an overview of the Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA) policies, guidelines and requirements leading to Type and Supplemental Type airworthiness approvals. This course has a focus on 29.801 Ditching and EASA 29.802 Emergency Flotation.

This course is offered in China only and presented in Mandarin Chinese. Static perceptual quality is the term applied to the customer’s first impression of a car at the beginning of the buying process including how it looks, feels, and smells. This “first feeling” largely determines whether the customer continues through the purchase process. At present, OEMs have no systematic method for static perceptual quality in the whole vehicle design and development process, especially for the static perceptual quality review in the early stage of design and development before data freezing.

This course is verified by Probitas as meeting the AS9104/3A requirements for Continuing Professional Development. Advanced product quality planning (APQP) is essential to improving the way companies develop products and services.  It is a standardized, universally accepted fundamental business strategy. This strategy is applicable to all types of organizations including manufacturing and service companies, schools, hospitals, and governmental agencies. The aim of APQP is to enable the organization to produce products and provide services focused on satisfying customer’s needs, wants, and expectations.  

Certifying an aircraft, part or appliance can be challenge. The FAA/EASA procedures can be frustrating and a maze of rules, policy and guidance. Understanding the process and procedures can provide you with a competitive edge and reduce your time obtaining a Certification approval. This course provides an overview of the Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA) policies, guidelines and requirements leading to Type and Supplemental Type airworthiness approvals. This course has a focus on 29.865 External loads to include hoists, belly-mounted external structure and cargo hook loads.

This basic course introduces the intent of the DO-254 standard for commercial avionics hardware development. The content will cover many aspects of avionic hardware including, aircraft safety, systems, hardware planning, requirements, design, implementation, and testing. Participants will learn industry-best practices for real-world hardware development, common DO-254 mistakes and how to prevent them, and how to minimize risks and costs while maximizing hardware quality.

Internal audits are a requirement of the AS9100, AS 13100 and RM 13005 and are intended to verify the compliance and effectiveness of an organization's quality management system. The methods and techniques for performing internal audits have significantly changed in the aviation, space and defense industries, and internal auditors must be knowledgeable of these requirements and the expectations as identified in the standard.

This course is verified by Probitas Authentication as meeting the AS9104/3A requirements for continuing Professional Development. AS13002 defines the process for qualifying an Alternate Inspection Frequency Plan for suppliers within the aero-engine sector.  This two-day course will provide common requirements for developing and qualifying an alternate inspection plan, other than 100% inspection of all features.  This course is designed to cover the basic elements of the process to be applied to design characteristics (as defined in AS9102), and parts or inspection processes as defined by the purchaser.

This course is verified by Probitas Authentication as meeting the AS9104/3A requirements for continuing Professional Development. AS13100 and RM13000 define the Problem-Solving standard for suppliers within the aero-engine sector, with the Eight Disciplines (8D) problem solving method the basis for this standard. This two-day course provides participants with a comprehensive and standardized set of tools to become an 8D practitioner. Successful application of 8D achieves robust corrective and preventive actions to reduce the risk of repeat occurrences and minimize the cost of poor quality.