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Effective problem solving isn't just a quality function, and it's not just for operations or engineering. Effective problem solving is a valuable skill set needed throughout an organization. By working through a plausible scenario, you'll assess your own problem-solving skills and experience how tempting it is to jump to solutions or try to fix the problem without investigating and understanding all the underlying causes. Though sometimes effective in the short-term, jumping to solutions can be unreliable, wasting time, money, and effort.

ISO 19011:2018 provides guidance on auditing management systems, including the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process. Applicable to a broad range of potential users, both experienced auditors and those new to auditing can benefit from the guidance outlined in the standard. This course explores the internal audit process detailed in ISO 19011:2018 for all ISO management standards, including ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 13485, ISO 45001, and IATF 16949 (formerly ISO/TS 16949).

Finite Element Analysis (FEA) is a computer-aided engineering (CAE) tool used to analyze how a design reacts under real-world conditions. Useful in structural, vibration, and thermal analysis, FEA has been widely implemented by automotive companies and is used by design engineers as a tool during the product development process. Design engineers analyze their own designs while they are still in the form of easily modifiable CAD models to allow for quick turnaround times and to ensure prompt implementation of analysis results in the design process.

Failure Mode and Effects Analysis (FMEA) is an essential part of any product design or redesign activity. FMEA is a proactive, quantitative, qualitative, step-by-step approach for identifying and analyzing all potential points of failure in any product or service. This team-based activity can dramatically improve product performance. It can also reduce manufacturing issues at the component, system, and processing levels. This module gives a high-level overview of FMEA facts: WHAT an FMEA is, WHY they are used, WHEN an FMEA is created, WHO is on the FMEA development team, and HOW the FMEA form is completed.

Design of Experiments (DOE) is a methodology that can be effective for general problem solving, as well as for improving or optimizing product design and manufacturing processes. Specific applications of DOE include, but are not limited to, identifying root causes to quality or production problems, identifying optimized design and process settings, achieving robust designs, and generating predictive math models that describe physical system behavior. This introductory eLearning course provides an example scenario to give learners the opportunity to discover situations that may warrant a designed experiment.

Finite Element Analysis (FEA) is a computer-aided engineering (CAE) tool used to analyze how a design reacts under real-world conditions. Useful in structural, vibration, and thermal analysis, FEA has been widely implemented by automotive companies. It's used by design engineers as a design tool during the product development process because it allows them to analyze their own designs while they are still in the form of easily modifiable CAD models, providing quick turnaround times and ensuring prompt implementation of analysis results in the design process.

Poor manufacturing management can lead to cost overruns, schedule delays, and quality problems. In response, the SAE G-23 Manufacturing Management Committee developed and published AS6500, Manufacturing Management Program. The standard requires proven manufacturing management practices with the goal of delivering affordable and capable systems. It is applicable to all phases of a system acquisition life cycle and may be specified in a contract on any program with manufacturing content. This eLearning course addresses AS6500, why the standard was created, and how it relates to other SAE standards.

ISO 14001:2015 is an environmental management standard (EMS) developed by the International Organization for Standardization (ISO). The ISO 14001 standard is generic and can be used for any organization, whether it provides physical products or services. The requirements must be carefully interpreted to make sense within a particular organization. Developing mobility products and the environmental impact of this activity is not like producing food products or offering consulting services; yet the ISO 14001 standard, because it is business and management oriented can be applied to any activity.

How do you solve a problem? Do you find yourself using quick and easy solutions or a structured methodology? Too often, organizations tend to seek quick solutions to a problem without adequately addressing its underlying cause. These decisions often result in solutions that don't work or aren't sustainable, often wasting time, effort, and money. To combat these issues and adopt a fresh approach, teams can use the methods and tools of root cause problem solving.

This eLearning course featuring vehicle dynamics expert and best-selling author, Thomas D. Gillespie, provides a broad overview of vehicle performance, including engineering analyses and formulas that will allow participants to calculate useful performance metrics. The goal of this course is to provide participants with the tools to predict the performance of a car or truck in accelerating/braking, ride, and handling/rollover. In the process, participants come to understand the basic mechanisms and engineering principles that govern steering and suspension system design, as well as develop familiarity with the terminology.