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This paper describes an investigation into the sound quality of passenger car and light truck closure sounds. The closure sound events that were studied included side doors, hoods, trunklids, sliding doors, tailgates, liftgates, and fuel filler doors. Binaural recordings were made of the closure sounds and presented to evaluators. Both paired comparison of preference and semantic differential techniques were used to subjectively quantify the sound quality of the acoustic events. Major psychoacoustic characteristics were identified, and objective measures were then derived that were correlated to the subjective evaluation results. Regression analysis was used to formulate models which can quantify customers perceptions of the sounds based on the objectively derived parameters. Many times it was found that the peak loudness level was a primary factor affecting the subjective impression of component quality.

The importance of the automotive customer's perception of vehicle quality has been realized to be of utmost importance by car manufacturers. Sounds that occur within the passenger compartment can have a distinct affect on this “quality” impression. Many of these sounds originate from small DC motor driven systems within the vehicle. This study addresses the sound quality of motor driven power adjustable steering columns found in many luxury class vehicles. The primary components of this work include the subjective paired comparison evaluation of the sounds generated from these systems and the corresponding correlation to objective acoustic measures. The result is a set of perceptual regression models which showed the following: loudness level was the primary factor affecting sound quality perceptions for the telescoping, retraction, tilt up and tilt down sounds; sharpness was a secondary factor that influenced the sound quality perception of the tilt up and tilt down sounds.

This paper describes a test-based process used to identify structural characteristics of a vehicle windshield wiper system that contribute to customer impression of the sound. The method of paired comparisons determined which wiper system sounds customers preferred. Annoyance ratings of sound components then identified contributors to customer preference. Wiper motor noise was identified as the major annoyance factor affecting system sound quality. This information guided a study of the structures responsible for radiated motor noise. Laser based test methods were used to interrogate the structures clearly identifying transmission paths into the surrounding structure. Paths were then modified reducing structure-borne motor sound as measured with acoustic retests. Thus, a logical technique for hardware testing and modification guided by customer perceptions is presented allowing efforts to be focussed on the most critical aspects of vehicle sound quality.

Impulsive sound events (i.e. door closing) are often characterized as being undesirably sharp sounding. A high degree of perceived sharpness is normally related to large amounts of high frequency energy relative to the low frequency energy. In this project third octave data generated from a filterbank was used to calculate the center of gravity (cg) of the third octave bands. The result is the frequency corresponding to the centroid of the third octave data. Sounds with substantial high frequency energy have a centroid location that occurs at a higher frequency. The mean of the third octave cg over the duration of the transient event was investigated, in addition to sharpness as defined by Aures [1] and calculated on a commercially available analyzer. Correlation analyses to subjective data indicate that the mean third octave cg and the commercially available method produce comparable results for the vehicle closure sounds studied here.

One factor believed to influence a customer's perception of vehicle performance is the powertrain sound. However, its influence relative to other factors, such as vehicle acceleration or transmission shift characteristics, remains largely unknown. Past studies of performance perception have either neglected the effect of powertrain sound, studied its effect independent of other factors (e.g., listening to powertrain sounds over headphones), or have confounded its effect with other factors. In this paper, we describe an in-vehicle system for methodically studying the influence of powertrain sound on a customer's perception of performance. The system is beneficial in that it allows the experimenter to electronically modify the sound associated with the powertrain while not affecting other possible performance factors. Results from a corresponding experiment are also presented, in which customers rated their perceived performance of the powertrain sounds.