Search Results

Rapid growth in the Indian economy has led to new market trends for commercial vehicles. Customers now expect high levels of comfort from all tactile points in a truck cabin; the gear lever knob is frequently used and its reactions greatly influence how a driver perceives Gear Shift Quality (GSQ) and thereby vehicle quality. The subjectivity of human perception is difficult to measure objectively; therefore this paper represents an objective methodology to correlate customer feedback of gearshift reactions. For the attribute evaluation of a set of intermediate commercial vehicles; detailed subjective appraisals were conducted by expert level assessors for GSQ sub-attributes, and a consecutive objective measurement was performed to investigate and substantiate these vehicle assessments.