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Recognizing that technicians and managers need additional skills in order to compete for and successfully fill management positions, a major air carrier requested that Purdue University perform a study with employees in order to identify specific skills that are required to perform successfully in leadership positions. The study identified three core competencies (leadership, communication, and management processes) needed to be a successful leader in a major air carrier environment and outlined several related knowledge and skills within each area. Currently, many individuals in front line and mid-level management are lacking in several of these knowledge bases and skill sets. Consequently, the value of addressing current deficiencies through educational and experiential learning opportunities was proposed.

This paper explores the current status of error management strategies and human factors efforts within regional airlines. It briefly addresses the potential needs of the environment from a perspective of the market’s accident and incident history as well as anecdotal reports received from members of the regional airline community. It also raises questions concerning the applicability of human factors and error management strategies developed in other segments of aviation to the problems faced within regional airline environments.