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Improved economic growth and infrastructure in India has led to new market trends for commercial vehicles. Customers now expect high levels of comfort from all tactile points in a truck cabin; among them the gearlever knob is frequently used and its reactions greatly influence how a driver perceives gearshift quality (GSQ) and thereby vehicle quality. The importance of the gear shift quality of manual transmissions has increased significantly over the past few years as the refinement of other vehicle systems has increased. In Gearbox, synchroniser is the major component whose performance will affect the peak engagement force to a large extent. Synchroniser mechanism allows gear change to be smooth, noiseless and without vibrations. Since the maximum synchronisation effort vary depending on the rate of the shift actuation, it is difficult to compare synchronisers in different transmissions by force alone.

Rapid growth in the Indian economy has led to new market trends for commercial vehicles. Customers now expect high levels of comfort from all tactile points in a truck cabin; the gear lever knob is frequently used and its reactions greatly influence how a driver perceives Gear Shift Quality (GSQ) and thereby vehicle quality. The subjectivity of human perception is difficult to measure objectively; therefore this paper represents an objective methodology to correlate customer feedback of gearshift reactions. For the attribute evaluation of a set of intermediate commercial vehicles; detailed subjective appraisals were conducted by expert level assessors for GSQ sub-attributes, and a consecutive objective measurement was performed to investigate and substantiate these vehicle assessments.