SAE 2014 Commercial Vehicle Engineering Congress
Technical Session Schedule
Thursday, October 9
Room TBD 9:00 a.m.
Serviceability is the sum of a product’s repairability and ease, speed and accuracy of problem root cause determination; diagnosability. Greater efficiencies in service drive: increased customer satisfaction, increased dealer satisfaction, reduced cost for vehicle life cycle, reduced warranty and customer costs, and reduced downtime. Learn how companies not in the off-road construction equipment sector have and are applying SAE J817 to achieve these benefits for their products and customers. An industry path for developing index models for serviceability and diagnosability will be presented and discussed.
Organizers - Lin Li, Liebherr Mining Equipment Co.; Mark N. Pope, General Motors Co.; Arnold Taube, John Deere World Headquarters
Planned by Total Vehicle Technology and Maintenance Committee / Commercial Vehicle Activity