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AS13000 - Problem Solving Requirements for Suppliers

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Document Number: AS13000
Project Initiation: 07-10-2013
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Sponsor Name: Olivier Castets
Title
Problem Solving Requirements for Suppliers
Scope
The supplier shall use the following process to respond to a customer request for corrective and preventive action.
Rationale
Aero-engine companies currently have their own requirements for problem solving which are very similar. A single standard would be more efficient for suppliers. There is no single standard for problem solving; however, 8D is the most popular and effective approach and, therefore, we have used it as a basis.
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