Cockpit and Cabin Crew Coordination and Communication

Document Number: 851918

Date Published: October 1985

Author(s):
Noreene Koan - Association of Flight Attendants

Abstract:
Human factors studies now identify miscommunication between cockpit and cabin crewmembers as a major obstacle to safe operation of a flight in both normal situations and during life-threatening conditions. To remedy this problem, crewmembers must have a better understanding of each others' duties; double meanings in signals must be avoided; sterile cockpit procedures should be clarified; flight and cabin crewmember manuals must be consistent; joint training should be instituted; flight attendants should be given sufficient information by the cockpit crew in emergencies; and communication equipment should be independently powered

File Size: 384K
Product Status: In Stock

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