DoD Maintenance Symposium

December 9-12, 2019 │ Spokane, Washington, USA

2018 Tutorials

Monday, Dec. 17, 2018

Software Sustainment Performance Measures – A Tutorial on Identifying and Implementing Effective Measures for Today's Weapons Systems


Provide insight into the state of the practice for measuring software sustainment and maintenance across the DoD, and how to identify, define and implement performance measures to support decision making at the Project, Organizational and Enterprise levels.


Is your software sustainment organization effective? As software plays an ever-increasing role in enabling weapon systems and consuming precious resources, the need for objective management and insight is essential. This tutorial will provide an overview of the measures used in practice across the DoD software sustainment enterprise. It will highlight common information needs and decisions related to software sustainment and provide candidate measures that can be tailored and refined locally. Participants are encouraged to investigate what measures are used within their domain to enable an active discussion. Participants will gain an understanding of the data, processes, resources and tools required to implement an effective software sustainment measurement capability.

Dr. Christopher L Miller, - presentation*
Senior Researcher
Software Solutions Division, Software Engineering Institute, Carnegie Mellon University

Wednesday, Dec. 19, 2018

Sustainment Technology from Development to Transition – A Rapid Sustainment Office (RSO) and Commercial Technologies for Maintenance Activities (CTMA) Tutorial


Provide a tutorial that presents an overview of the new USAF Rapid Sustainment Office and the Concept of Operations for how materiel availability enablers will be rapidly transitioned to sustainers. Additionally, this tutorial will provide details on how DoD’s CTMA program works and what DoD and commercial activities can do to leverage it to expeditiously transition promising technologies to DoD’s sustainment enterprise.


The session will provide an overview of the new USAF Rapid Sustainment Office and the Concept of Operations for rapidly transitioning and integrating cutting-edge sustainment technologies across the USAF. Additionally, this tutorial will provide an exposé on how the CTMA program can be utilized to assist industry and government in developing sustainment technology, successfully inserting that capability within DoD maintenance and sustainment. The session will detail the CTMA collaborative process, which streamlines the validation and demonstration of technologies and has experienced a 92 percent technology transition rate.

Mr. Greg Kilchenstein
Director, Enterprise Maintenance Technology
Office of the Deputy Assistant Secretary of Defense (Materiel Readiness)

Mr. John R. Hedke - presentation*
Reliability and Sustainment Branch Chief 
Air Force Life Cycle Management Center

Ms. Debbie Lilu - presentation*
CTMA Program Director

Wednesday, Dec. 19, 2018

Round 2 - The Good, Bad and a Little Bit of Ugly – A SecDef Maintenance Awards Tutorial


Provide feedback from selection board members and engage in frank discussions regarding submissions for the annual Secretary of Defense Maintenance Awards.


Does creating a winning Secretary of Defense Maintenance Awards nomination package seem elusive? Selection board members from last year’s competition will describe what they look for, what really stands out and what is difficult. Examples of what to do and what not to do will be presented, and actual excerpts from previous nomination packages will be shared. Considerable time will be allotted for Q&A.

Mr. Kenneth D. Watson
Deputy Assistant Secretary of Defense (Materiel Readiness)
Office of the Secretary of Defense

Mr. Martin Ahmad
Deputy Commander for Fleet Readiness Centers, Director of Industrial Operations
Command Fleet Readiness Centers Headquarters

Lieutenant Colonel Aaron Sasson, USAF
Chief, Maintenance Branch
Joint Staff, J4

Lieutenant Colonel Seanna Less, USAF
21 A Force Development
Headquarters, United States Air Force

Mr. Stu Paul
USN, Aviation Fleet Readiness Branch