Topics: Quality, Safety & Maintenance
This three-day course is designed to bring together key quality systems, processes, and methodologies to show how they work as part of a system to focus on defect prevention. It supports Quality Leaders at all levels of an organization in understanding how these tools and processes work, and the characteristics of successful deployment. It’s also recommended for other functions with accountability for the quality of the design, production, assembly, and test areas of the organization, including those in Design, Manufacturing Engineering, Operations, Maintenance, and Business Improvement.
The course uses the key Quality Management activities included in AS13100 and its reference manuals and organizes them in their natural sequence from Design and Advanced Product Quality Planning through to product delivery showing how they work as a system with outputs from one activity forming the input of another. Hands-on case studies illustrate how the quality tools are to be carried out and how to evaluate the current practice inside the organization. It also provides a business context for Quality in terms of both business performance and product safety.
AS13100 requirements are referenced and links to the corresponding reference manuals are provided. Learner should also consult the the AS13100 Requirements course for a detailed explanation of each requirement. (See the AESQ Website for more details at aesq.sae-itc.com.)
By attending this course, you’ll be able to:
The course is intended to support Quality Leaders, at all levels in the organization, to understand how these tools and processes work and the characteristics of successful deployment.The course is also recommended for other functions with accountability for the quality of the design, production, assembly, and test areas of the organization, including those in Design, Manufacturing Engineering, Operations, Maintenance, and Business Improvement.
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.
Suzanne Hill is the founding Director and Quality Executive of Assured Quality Improvements Limited (UK), a Quality and Business Improvement Management Consulting organization; facilitating Quality and Business Improvement, covering client manufacturing and logistics facilities, as well as Global Supply Chains. Suzanne is a Chartered Engineer (C.Eng IMechE) and Chartered Quality Professional (CQP CQI), with Business Management qualifications. She has worked within the global aerospace industry for over 25 years specializing in Gas Turbine Manufacturing Quality systems to EASA part21 subpart G regulations. In addition to strategy implementation, Suzanne’s passion is manufacturing improvement; sizable aerospace work-places have gone from “chaos to order” in a matter of weeks under her facilitation. Suzanne is also globally recognized for her expertise in implementing robust problem resolution systems, inspector qualifications and training at all levels. She is a STEM ambassador and an assessor for the renowned IMechE Manufacturing Excellence awards in the UK.
Paul Kunder is the President of Amera-Veritas, Inc., a provider of quality, safety, and risk management services. Mr. Kunder is a lead instructor for the Aerospace Auditor Transition Training and is currently an International/Americas Quality Group and RABQSA AS9100 Aerospace Auditor and Quality System Lead Auditor. He is active in standards development as a voting member of the US Technical Advisory Group (TAG) to ISO Technical Committee 176 which is responsible for development of the ISO 9001 Standard. He serves as the Vice Chair of the National ANSI/ASQ Z1A Committee on Auditing (ISO 19011) and on the US TAG Interpretations Committee. He has performed more than five hundred audits and has assisted more than eighty organizations with the development and certification of their quality management systems including the Federal Aviation Administration Office of Aviation Safety. Prior to his current position, Mr. Kunder was involved in the accreditation of several 3rd party registrars, acted as an administrator for the first RAB accredited registrar in the United States and works as a subcontract auditor for a number of registrars. Mr. Kunder is an ASQ senior member and holds a B.S. in Mechanical Engineering.
Peter Amsden is currently retired after 35 years in the corporate world. Beginning with General Motors in maintenance at the Ste. Therese Assembly Plant, Peter held positions of increasing responsibility within Operations and Quality until the Firebird & Camaro plant closure in 2002 as Director of Quality Assurance & Vehicle Assembly Engineering. He went on to perform the same duties at GM’s Linden, New Jersey Truck Plant and the Flint, Michigan Powertrain Transmission Complex before starting his own quality consulting firm in 2004. Lured back into manufacturing with Pratt & Whitney Canada as Quality Performance Manager, he was quickly promoted to Director of Supply Management Quality and went on to become the Quality Leader for United Technologies’ “One Company” effort to commonize processes and procedures amongst all its aerospace divisions. This role included supply chain rationalization and integration, and in 2012 Peter helped found the Aerospace Engine Supplier Quality (AESQ) Strategy Group. From 2015 to 2018, he was the Secretary of the AESQ and remained active until his retirement in 2019 with several standards writing teams including AS13000, AS13001, AS13004, AS13006, and AS13100. Peter is an ASQ CQE and holds degrees of B.Sc. (Physics) and B.Eng. (Mechanical).