ISO 19011:2018 PD531952C

Topics: Quality, Safety & Maintenance Systems management , Management and Organization


ISO 19011:2018 provides guidance on auditing management systems, including the principles of auditing, managing an audit program, conducting management system audits, and evaluating the competence of individuals involved in the audit process. Applicable to a broad range of potential users, both experienced auditors and those new to auditing can benefit from the guidance outlined in the standard.

This course explores the internal audit process detailed in ISO 19011:2018 for all ISO management standards, including ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 13485, ISO 45001, and IATF 16949 (formerly ISO/TS 16949). The guidelines provided within represent the best way to build and manage an audit program and how to plan and conduct audits. A description of activities performed by the individual or individuals managing the audit program, auditors, and audit teams are included, as well as the addition of the risk-based approach and expanded guidance included in the most recent revision.


By participating in this On Demand course, you’ll be able to:

  • Explain the scope and purpose of the ISO 19011 Standard
  • Define terms specific to auditing and related auditing principles
  • Explain the risk-based approach to determining and evaluating audit program risks and opportunities
  • Describe the purpose for updating from the 2011 to 2018 standard
  • Determine how to establish and manage an audit program, draft the documentation needed, and determine the risk and opportunity in the program
  • Describe the process for audits and audit reporting
  • Describe the need for a competence model for the selection and evaluation of auditors

Materials Provided

  • 90 days of online single-user access (from date of purchase) to the approximately 2.5 hours of instruction
  • Continuous assessment to check knowledge and application of key concepts
  • Follow-up to your content questions
  • .3 CEU's*/Certificate of Achievement (with satisfactory learning assessment score)

*SAE International is authorized by IACET to offer CEUs for this course.

Is this On Demand Course for You?

This course is designed primarily for beginners and those with moderate knowledge of auditing management processes, but experienced auditors will also find value in the content provided. It’s structured so someone with no prior internal audit experience can quickly understand how the audit process works and what steps are needed for an audit’s successful completion. Quality managers and technicians, audit program managers, audit committee members, line and risk managers, compliance officers, assurance providers, and related professionals in all industries who need to establish an internal audit process, apply the principles of auditing, manage an audit program, understand risk associated with auditing, evaluate individuals responsible for managing audit programs, and/or ensure the audit program objectives are aligned with their organization’s management system policies and objectives will find this course particularly helpful.

For More Details

Email, or call 1-877-606-7323 (U.S. and Canada) or 724-776-4970 (outside US and Canada).

  1. Introduction
    • Audit Types and the Benefits of Audits
    • Normative References
    • Terms and Definitions
    • Principles of Auditing
  2. Section 1: Managing an Audit Program
    • Planning an Audit Program
    • Establishing Audit Program Objectives
    • Establishing and Implementing an Audit Program
  3. Section 2: Conducting an Audit Program
    • Step 1: Document Review
    • Step 2: Writing the Internal Audit Plan
    • Step 3: Creating the Internal Audit Checklist
    • Step 4: Conducting the Audit
    • Step 5: Writing the Corrective Action Requests and Preparing Conclusions
    • Step 6: Writing the Internal Audit Report
    • Step 7: Conducting Follow-Up on Corrective Actions
  4. Section 3: Competence and Evaluation of Auditors
    • Determining Auditor Competence and Establishing Auditor Evaluation Criteria
  5. Section 4: Additional Guidelines for auditors Planning and Conducting Audits

  • Windows or macOS
  • Microsoft Edge, Mozilla Firefox, Google Chrome, Safari (Other OSs and browsers including mobile devices are not supported by may work)
  • Broadband-1Mbps minimum

Access Period: 90 Days      CEUs: 0.3

Duration: 2.5 Hours
Members save up to 9% off list price.
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Special Offers: To cost effectively train multiple team members, contact Corporate Learning Solutions for discount pricing. Email, call 724-772-8529, or complete a Corporate Learning Solutions Request Form.