This course presents a proven eight-step method for program planning and control, including: definition of customers' requirements, roles of the program team, determination and flowcharting of program tasks, scheduling and costing, quality aspects of critical tasks, and risk management. Easy to grasp, each of the eight steps evolve from common-sense questions that should be answered for any program, regardless of size or complexity.
With shortened development cycles and greater reliance on information in programs, this course emphasizes the value of communication within a program team, between the team and functional areas, and between the team and the program customer. Since the appropriateness of communication vehicles vary depending on purpose and audience, alternative modes of communication and change control are discussed.
Murray Sittsamer of The Luminous Group has been obtaining experience since 1992, in operations management, strategic planning, new process launches, financial analysis, quality systems and process improvement. Since 2006, Murray has focused his work on supporting automotive OEMs and suppliers with their quality and productivity improvement efforts, especially in the areas of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), variation reduction and Problem Solving.
Before entering the consulting field in 1994, Murray served as director of distribution support and quality systems for Gelman Sciences. While there, he led a successful 15-month effort to obtain ISO 9000 quality system registration and had the role of project manager for a highly publicized groundwater contamination dispute. Murray holds a Master of Science in Industrial Administration from Carnegie Mellon University. He earned his undergraduate degree in industrial engineering from the University of Pittsburgh.
Ken Woodside is a senior consultant with The Luminous Group. His consulting experience has focused on assisting organizations improve their ability to operate more effectively and efficiently while meeting customer needs and expectations.
He is particularly experienced in designing and implementing interventions that focus on developing creative bottom line strategies, increase productivity and improve production effectiveness. These interventions have included senior management and line personnel in the process of developing and implementing change strategies including restructuring, lean manufacturing, quality improvement, and customer / supplier relations.
Ken was part of a long term consulting experience to install process control at a major metal stamping and assembly plant that provided the foundation for QS-9000 certification. As a part of this consultation 26 production teams were launched and trained using process control, lean manufacturing and quality improvement processes resulting in a 200% improvement in line transition, significant up-time improvement, product quality and lowest inventory cost in the division. One of these teams reduced inventory by 60%, had only three quality issues in two million parts and no quality problems for 18 months. This effort had the full support of both Management and UAW leadership.
Ken has a Bachelors Degree in Finance and a Masters Degree in Social Psychology, both from Boston University. He earned his Doctorate Degree in Organization Development and Psychology from United University in Dayton Ohio.
SAE Members: $1132.00 - $1274.00
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.
"This course is very helpful for both non-program managers for initial exposure and program managers as a refresher."
Michael K. Hishon
Senior Project Engineer
"The clarity and thoroughness of the subject was excellent. The instructor made it relevant and timely to our company's efforts."
The Boeing Company
For additional information, contact SAE Customer Service 1-877-606-7323 (724-776-4970 outside the U.S. and Canada) or at CustomerService@sae.org.