Browse Learn C0409

Managing Programs and Associated Risks C0409

This course presents a proven eight-step method for program planning and control, including: definition of customers' requirements, roles of the program team, determination and flowcharting of program tasks, scheduling and costing, quality aspects of critical tasks, and risk management. Easy to grasp, each of the eight steps evolve from common-sense questions that should be answered for any program, regardless of size or complexity.

With shortened development cycles and greater reliance on information in programs, this course emphasizes the value of communication within a program team, between the team and functional areas, and between the team and the program customer. Since the appropriateness of communication vehicles vary depending on purpose and audience, alternative modes of communication and change control are discussed.

Learning Objectives
By attending this seminar, you will be able to:
  • Explain the eight-step method for program planning and control
  • Implement the eight-step method to improve program outcomes as measured by cost, schedule and quality
  • Make plans and progress visible to team members and to the program customer

Who Should Attend
Engineers and business people involved in various product development team activities will find the subject matter practical and useful. The content is of particular value to professionals from engineering, manufacturing, purchasing, quality, marketing, and finance functions in ground vehicle OEMs and suppliers.

  • Program and risk management overview
    • Process approach to planning programs
    • Competition drives us to perform better
    • Why programs sometimes fail
    • Reference materials and website
  • Defining program outcomes and measurables
    • Building quality and performance targets into program planning
    • Financial impact of poor planning
    • Roles and responsibilities of project team members
    • Design reviews
    • Product performance measurement
    • Program/project metrics
  • Team formation and task planning
    • Team development
    • Roles and responsibilities
    • Matrix management
    • Meeting management
  • Scheduling work
    • Critical Path calculation
    • Fast tracking
    • Developing a baseline schedule
    • Gantt chart creation
    • Software tools for scheduling
    • Software tools for program management
  • Resource planning
    • Resource planning (quantity, skills, resource conflicts, anticipating needs)
    • Adding contingencies
    • Constraint management
  • Risk Management
    • Proactive assessment and mitigation of risks
    • Types of risk
    • Failure mode and effects analysis applied to programs/projects
  • Optimizing work performance
    • Spheres of influence and control
    • Cause-effect diagrams
    • Assessing critical information flows
    • Managing human performance
    • Responsibility matrix (RASIC)
  • Project initiation
    • Establishing a war room
    • Authorization to begin
    • Meeting management
  • Tracking program performance

Registration for the web seminar (live, online) is available on a per-person basis, similar to purchasing a seat in a classroom. The fee includes one connection to WebEx training center, using a PC with internet access and VoIP or a telephone,* and access to a secure course in the SAE Learning Center for presentations, supplemental materials, assignments, and learning assessment. To enjoy a more personalized experience, use of a webcam is encouraged.

*Global toll-free telephone numbers are provided for many countries outside the U.S., but are limited to those on the WebEx call-in toll-free number list. Check here to see if your country has a global call-in toll free telephone number for this web seminar. If your country is not listed, you may still connect using the US/Canada Call-in toll number or VoIP. 

Although WebEx will automatically launch when you join the web seminar, you are encouraged to test your setup in advance of the course start date. Click here, then follow the onscreen instructions.

Murray Sittsamer or Kenneth B. Woodside

Murray SittsamerMurray Sittsamer of The Luminous Group has been obtaining experience since 1992, in operations management, strategic planning, new process launches, financial analysis, quality systems and process improvement. Since 2006, Murray has focused his work on supporting automotive OEMs and suppliers with their quality and productivity improvement efforts, especially in the areas of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), variation reduction and Problem Solving.

Before entering the consulting field in 1994, Murray served as director of distribution support and quality systems for Gelman Sciences. While there, he led a successful 15-month effort to obtain ISO 9000 quality system registration and had the role of project manager for a highly publicized groundwater contamination dispute. Murray holds a Master of Science in Industrial Administration from Carnegie Mellon University. He earned his undergraduate degree in industrial engineering from the University of Pittsburgh.

Ken Woodside is a senior consultant with The Luminous Group. His consulting experience has focused on assisting organizations improve their ability to operate more effectively and efficiently while meeting customer needs and expectations.

He is particularly experienced in designing and implementing interventions that focus on developing creative bottom line strategies, increase productivity and improve production effectiveness. These interventions have included senior management and line personnel in the process of developing and implementing change strategies including restructuring, lean manufacturing, quality improvement, and customer / supplier relations.

Ken was part of a long term consulting experience to install process control at a major metal stamping and assembly plant that provided the foundation for QS-9000 certification. As a part of this consultation 26 production teams were launched and trained using process control, lean manufacturing and quality improvement processes resulting in a 200% improvement in line transition, significant up-time improvement, product quality and lowest inventory cost in the division. One of these teams reduced inventory by 60%, had only three quality issues in two million parts and no quality problems for 18 months. This effort had the full support of both Management and UAW leadership.

Ken has a Bachelors Degree in Finance and a Masters Degree in Social Psychology, both from Boston University. He earned his Doctorate Degree in Organization Development and Psychology from United University in Dayton Ohio.


Rich Nave

With more than 22 years of experience in Product Development, Program Management and Manufacturing Management, Rich has a proven record of success in bringing new technical products to market for clients. Combining his mechanical engineering background with his broad knowledge of the global automotive industry, Rich is able to quickly assess our clients’ needs and execute sound technical solutions and training events that bring immediate, positive results.Rich is passionate about the ability of North American manufacturers to compete in the global market place. Through a systems-based approach to product development, APQP, manufacturing and problem solving he has helped companies transform not only the way they do business, but their culture.Rich is comfortable with all levels of the manufacturing organization and easily adapts from the plant floor to the product engineers to plant management. He is experienced in all phases of the product development cycle including Design- and Process-FMEA, APQP, PPAP and Control Plans, as well as Problem Solving strategies and tools.Prior to consulting, Rich was responsible for a complete manufacturing plant start up including siting, building layout, equipment specification and sourcing, equipment installation and initial production. Working closely with the Toyota Supplier Support Center, he implemented the Toyota Product System (TPS) lean manufacturing process. Rich managed all financial aspects of this manufacturing operation from business plan development through the start of production.In addition to technical tools, Rich is experienced in the sales, marketing and strategic planning aspects of the manufacturing process. These experiences provide a broad manufacturing context to advise our clients on solutions that provide long lasting results to a myriad of challenges.Rich has a bachelor’s degree in Mechanical Engineering from Carnegie Mellon University. His friendly, but no-nonsense approach, make him immediately effective in defining issues, developing solutions and implementing change.


Hotel & Travel Information

Fees: $1495.00
SAE Members: $1346.00 - $1346.00

1.3 CEUs
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.

"This seminar provides a great approach - not just the theory."
Michael E. Johnson
Systems Engineer
Analex Corporation


"This course is very helpful for both non-program managers for initial exposure and program managers as a refresher."
Michael K. Hishon
Senior Project Engineer
Autoliv, Inc.

"The clarity and thoroughness of the subject was excellent. The instructor made it relevant and timely to our company's efforts."
William Sacherek
Benchmarking Manager
The Boeing Company



If paying by a credit card, click the Register button above. If paying by any other method or for general inquiries, please contact SAE Customer Service 1-877-606-7323 (724-776-4970 outside the U.S. and Canada) or at

Duration: 2 Days
November 10-11, 2020 (8:30 a.m. - 4:30 p.m.) - Troy, Michigan

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