With shortened development cycles and greater reliance on information in programs, this course emphasizes the value of communication within a program team, between the team and functional areas, and between the team and the program customer. Since the appropriateness of communication vehicles vary depending on purpose and audience, alternative modes of communication and change control are discussed.
Registration for the web seminar (live, online) is available on a per-person basis, similar to purchasing a seat in a classroom. The fee includes one connection to WebEx training center, using a PC with internet access and VoIP or a telephone,* and access to a secure course in the SAE Learning Center for presentations, supplemental materials, assignments, and learning assessment. To enjoy a more personalized experience, use of a webcam is encouraged.
*Global toll-free telephone numbers are provided for many countries outside the U.S., but are limited to those on the WebEx call-in toll-free number list. Check here to see if your country has a global call-in toll free telephone number for this web seminar. If your country is not listed, you may still connect using the US/Canada Call-in toll number or VoIP.
Although WebEx will automatically launch when you join the web seminar, you are encouraged to test your setup in advance of the course start date. Click here, then follow the onscreen instructions.
Murray Sittsamer of The Luminous Group has been obtaining experience since 1992, in operations management, strategic planning, new process launches, financial analysis, quality systems and process improvement. Since 2006, Murray has focused his work on supporting automotive OEMs and suppliers with their quality and productivity improvement efforts, especially in the areas of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), variation reduction and Problem Solving.
Before entering the consulting field in 1994, Murray served as director of distribution support and quality systems for Gelman Sciences. While there, he led a successful 15-month effort to obtain ISO 9000 quality system registration and had the role of project manager for a highly publicized groundwater contamination dispute. Murray holds a Master of Science in Industrial Administration from Carnegie Mellon University. He earned his undergraduate degree in industrial engineering from the University of Pittsburgh.
Ken Woodside is a senior consultant with The Luminous Group. His consulting experience has focused on assisting organizations improve their ability to operate more effectively and efficiently while meeting customer needs and expectations.
He is particularly experienced in designing and implementing interventions that focus on developing creative bottom line strategies, increase productivity and improve production effectiveness. These interventions have included senior management and line personnel in the process of developing and implementing change strategies including restructuring, lean manufacturing, quality improvement, and customer / supplier relations.
Ken was part of a long term consulting experience to install process control at a major metal stamping and assembly plant that provided the foundation for QS-9000 certification. As a part of this consultation 26 production teams were launched and trained using process control, lean manufacturing and quality improvement processes resulting in a 200% improvement in line transition, significant up-time improvement, product quality and lowest inventory cost in the division. One of these teams reduced inventory by 60%, had only three quality issues in two million parts and no quality problems for 18 months. This effort had the full support of both Management and UAW leadership.
Ken has a Bachelors Degree in Finance and a Masters Degree in Social Psychology, both from Boston University. He earned his Doctorate Degree in Organization Development and Psychology from United University in Dayton Ohio.
Rich NaveWith more than 22 years of experience in Product Development, Program Management and Manufacturing Management, Rich has a proven record of success in bringing new technical products to market for clients. Combining his mechanical engineering background with his broad knowledge of the global automotive industry, Rich is able to quickly assess our clients’ needs and execute sound technical solutions and training events that bring immediate, positive results.Rich is passionate about the ability of North American manufacturers to compete in the global market place. Through a systems-based approach to product development, APQP, manufacturing and problem solving he has helped companies transform not only the way they do business, but their culture.Rich is comfortable with all levels of the manufacturing organization and easily adapts from the plant floor to the product engineers to plant management. He is experienced in all phases of the product development cycle including Design- and Process-FMEA, APQP, PPAP and Control Plans, as well as Problem Solving strategies and tools.Prior to consulting, Rich was responsible for a complete manufacturing plant start up including siting, building layout, equipment specification and sourcing, equipment installation and initial production. Working closely with the Toyota Supplier Support Center, he implemented the Toyota Product System (TPS) lean manufacturing process. Rich managed all financial aspects of this manufacturing operation from business plan development through the start of production.In addition to technical tools, Rich is experienced in the sales, marketing and strategic planning aspects of the manufacturing process. These experiences provide a broad manufacturing context to advise our clients on solutions that provide long lasting results to a myriad of challenges.Rich has a bachelor’s degree in Mechanical Engineering from Carnegie Mellon University. His friendly, but no-nonsense approach, make him immediately effective in defining issues, developing solutions and implementing change.
SAE Members: $1346.00 - $1346.00
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.
"This course is very helpful for both non-program managers for initial exposure and program managers as a refresher."
Michael K. Hishon
Senior Project Engineer
"The clarity and thoroughness of the subject was excellent. The instructor made it relevant and timely to our company's efforts."
The Boeing Company
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