Browse Learn C1054

Root Cause Problem Solving Overview C1054

Sittsamer, Murray

Murray SittsamerMurray Sittsamer of The Luminous Group has, since 1992, acquired experience in operations management, strategic planning, new process launches, financial analysis, quality systems and process improvement. Since 2006, Murray has focused his work on supporting automotive OEMs and suppliers with their quality and productivity improvement efforts, especially in the areas of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), variation reduction and Problem Solving.

Before entering the consulting field in 1994, Murray served as director of distribution support and quality systems for Gelman Sciences. While there, he led a successful 15-month effort to obtain ISO 9000 quality system registration and had the role of project manager for a highly publicized groundwater contamination dispute. Murray holds a Master of Science in Industrial Administration from Carnegie Mellon University. He earned his undergraduate degree in industrial engineering from the University of Pittsburgh.

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.7 CEUs
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