This highly interactive workshop focuses training on negotiation strategy and skills. This is not the manipulative, win-lose negotiation approach frequently taught today, where the winner eventually spends time and effort protecting his negotiated advantage against erosion, while the loser continually exploits loopholes and shortcuts to recover lost ground. Traditional negotiation is a wary dance based on mistrust, the true cost of which is lost in quality and brain fatigue - usually for someone other than the negotiator - over the life of the agreement.
By attending this seminar, you will be able to:
This course is particularly useful for front-line employees in manufacturing, design, and customer liaison - those who manage daily human interactions with both suppliers and customers. It also easily applies to procurement, estimating, sales, testing, and business development.
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.
Eric Timmis is the owner of BusinessIsAContactSport.com, a training and consulting company dedicated to business process improvement, focusing on value and quality management implementation, program/project management training, and the integration of strategic partnership relationships between departments and organizations.
Mr. Timmis has over thirty years of diversified experience across several industries, which includes the delivery of value engineering facilitation services to Ford Motor Co. and its supplier community and training for Eaton Corporation's Product Development Group. He is also a recognized speaker at various national conferences. Eric received a B.Sc. in Civil Engineering from the University of Birmingham in England and is a member of the Institution of Civil Engineers.