Human Factors for the Aviation Professional C1863
Topics: Quality, Safety & Maintenance
The aerospace industry is focused on developing support and rationale for training related to human factors because it fosters a positive safety culture and it reinforces the concepts related to risk assessment, voluntary reporting, event investigation and peer-to-peer support. This seminar is intended to introduce the skills and knowledge necessary to identify and optimize the factors that affect human performance in maintenance and inspection. This foundational course will provide a comprehensive overview of the management of Human Factors in aviation and clarify what individuals and companies can do to minimize the effects of Human Factors within their organization.
Learning Objectives
By attending this seminar, you will be able to:
- Apply the regulatory requirements of EASA and the FAA and develop safety policy
- Foster a positive safety culture that utilizes methods to recognize, understand and manage human performance
- Differentiate between the “PEAR” model and the “Dirty Dozen” model, which define the important considerations that characterize human factors
- Determine how human factors affect Risk Management
- Evaluate the role that communication, culture and management have on human factors.
Who Should Attend
This course is designed for individuals in the aviation industry who would benefit from learning how to apply principles associated with individual performance; the variables that influence team performance; and how to recognize the system design or operator training that can potentially impact individual human error and system performance issues.
You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.
- Defining Human Factors: An overview of the history of Human Factors in Aviation
- Regulatory requirements EASA / FAA
- Why Human Factors Training is Important
- Performance Issues
- The “PEAR” Model
- The “Dirty" Dozen
- Human Factors and its effect on Risk Management
- Communication
- Safety Policy Development
- The Role Data Collection Plays in Minimizing Human Factor Errors
- Human Factors and Management
- Management Affect’s on an Individual’s Performance
- Just Culture
- How Management May Affect the Culture – “Organizational Performance”
Anthony Janco, Kenneth Kerzner
Anthony Janco
After completing his Air Force military commitment, Tony spent the next 12 years working at Bradley International Airport, Windsor Locks, CT, as an aircraft Airframe and Powerplant mechanic. There, he worked under contract, for numerous 121 Air Carriers performing line maintenance and providing technical support. In 1991, Tony joined the FAA at the Windsor Locks Flight Standards District Office (FSDO) as an Aviation Safety Inspector, Airworthiness. Tony’s responsibilities included oversight of 145 air agencies, 135 air carrier certificates, and Part 91 general aviation operations. In 1998, Tony transitioned to position in the New England Regional Office (ANE-200) as a staff specialist, Air Carrier Airworthiness. In this position, he worked closely with the FSDO’s in New England on technical matters relating to maintenance issues surrounding all facets of aviation. While serving as the Senior Advisor, Aircraft Maintenance Division, (September 2010 until retirement December 2016), Tony authored various FAA technical documents for both internal and external readers.
Kenneth Kerzner
Kenneth is the owner of Kerzner Aviation Consulting. Mr. Kerzner has more than three decades of aviation experience, including key regulatory experience serving as FAA Assistant Division Manager, Aircraft Maintenance Division and airline experience serving as Maintenance Manager for Eastern Airlines. At the FAA, Mr. Kerzner developed crucial safety oversight programs, including the Voluntary Disclosure Reporting Program (VDRP) and the Flight Standards Evaluation Program (FSEP). He led the Flight Standards Service’s successful ISO 9001 certification effort and was a QMS Management Representative. Kerzner is an ISO Registered Accreditation Board-certified auditor.
