AS13100 RM13010 Human Factors for Aviation C2212

Topics: Quality, Safety & Maintenance

The aerospace industry is focused on fostering a positive safety culture and competency in Human Factors considerations supports competencies crucial to an organization's quality management and safety. Many standards include requirements for embedding Human Factors within the aerospace manufacturing and supply chains. This course introduces the skills and knowledge supporting compliance and capability in human performance.

This course provides an overview of Human Factors management in aviation and clarifies what individuals and companies can do to optimize the effects of Human Factors within their organization. Both new and experienced quality and safety practitioners should be trained in this powerful defect prevention methodology. The learning includes regulatory requirements and standards from ICAO, EASA, FAA, AS/EN9100 and AS13100.

Learning Objectives

By attending this course, you will be able to:

  • Discuss the evolution of regulatory requirements and standards
  • Analyze Dirty Dozen and SHELL models
  • Summarize the influence of human performance and organizational factors on safety
  • Apply Reason’s Model and the MEDA tool for problem and risk mitigation
  • Describe the impact of Human Factors in the 8D problem-solving process
  • Describe deployment of human factors and just culture principles into an organization:
  • Interpret examples of Policy Management
  • Recognize the importance of Leadership Training in Human Factors
  • Recognize the importance of Incident Reporting
  • Recognize the importance of Feedback and Risk Management
  • Construct reasoning and plans for Human factors performance improvement
  • Explain how a Safety Management System meets airworthiness regulations

Who Should Attend

This course is for suppliers and quality practitioners who manage or work with AS13000 requirements in the aerospace engine sector and need a background in Human Factors. It supports compliance with SAE’s AS13100 requirements related to problem solving. Both new and experienced quality practitioners should be trained in this powerful defect prevention methodology.


Participants should consider taking other courses in the SAE quality portfolio to support their competency with AS13100 tools. These courses include:

  • C1862 AS13100 RM13000 8D Problem Solving for Aerospace Engine Supplier Quality
  • C1889 AS13100 RM13004 Process Failure Mode and Effects Analysis (PFMEA) and Control Plans
  • C2213 AS13100 RM13004 Requirement for Advanced Product Quality Planning and Production Part Approval Process
  • C1878 AS13100 RM13003 Measurement system Analysis (MSA) Requirements for Aerospace Engine Supplier Quality

You must complete all course contact hours and successfully pass the learning assessment to obtain CEUs.

Richard Bolingbroke or William Heliker

Richard BolingbrokeRichard Bolingbroke has over 40 years of experience in aviation metal technologies and quality management systems and is recently retired from 20 years leading global quality management for TIMET, a world-leading supplier of titanium to a multinational customer base. During this tenure with TIMET, he was the head of the global quality assurance organization, and central to relationships with key OEMs, supporting multimillion dollar business initiatives. He led the drive for Zero Defects in his organization, as well as the deployment of Human Factors education. His work supported both aerospace and medical sectors for the company.

Before TIMET, Dr. Bolingbroke led technical and quality organizations for both Alcan International Ltd. and Rolls Royce in the United Kingdom. He authored patents on brazing allows for automotive head exchangers and developed a new alloy for household aluminum products.

Dr. Bolingbroke is a metallurgist and materials scientist and holds a Ph.D. in aluminum and titanium alloys. He brings proven leadership to quality and technical teams and decades of real-world experience to his course in Human Factors. His skills include quality auditing, quality defect prevention tools such as PFMEA, 8D Problem Solving, Process Control and Measurement Systems Analysis. He served on the AESQ Human Factors Subject Matter Group and was instrumental in the writing of Reference Manual RM13010 for engine suppliers.

BillWilliam Heliker has over 35 years of aviation experience, both civilian and military and is most recently serving as an Airworthiness Manager for the FAA’s Flight Standards Service. In this position he has responsibility for airworthiness standards for both national and international large transport category aircraft often interfacing with many US air carriers and their associated local regulatory authorities. Also in this position, Mr. Heliker supervises the management and oversight of Flight Standards requirements required for delegation activities with Organization Designation Authorization under the FAA’s Organization Designation program.

Mr. Heliker serves as a Regulatory Advisor to Airlines for America (A4A) for the A4A Maintenance Programs Industry Group and is currently Chairman of the International Maintenance Review Board Policy Board, which establishes and harmonizes aircraft scheduled maintenance requirements policy and Air Transport Association MSG-3 methodology policy, with regulatory authorities from nine countries.

He has created and authored ISO 9001 processes, identified key product lines and stakeholder’s interfaces, process measurements and created metrics for aviation processes such as instructions for continued airworthiness.

He was a member of the FAA’s 787 battery team and member of the Airworthiness Directive Aviation Rulemaking Committee. He has previous experience as Maintenance Review Board Chairperson on Boeing, Airbus and Dassault Aviation aircraft. He has worked in an FAA Certificate Management Office with experience overseeing a part 121 airline operator. He has a strong background working with suspected unapproved parts, parts swapping, structural health monitoring and was a tooling subject matter expert. Currently, Mr. Heliker is the Chairman of an aviation OSHA Occupational Safety, Health, and Environmental Compliance Committee.

Mr. Heliker has 23 years’ military aviation experience as: Aircraft Maintenance Manager, Quality Control Supervisor and inspector, Maintenance Mechanic, Technical Instructor teaching aircraft systems and quality management. Precision Measurement Equipment Auditor, Foreign Object Debris Damage Program Manager, Quality Management Manager and Maintenance Control Supervisor.

Mr. Heliker graduated from Embry- Riddle Aeronautical University and Community College of the Air Force and currently holds an FAA Airmen Certificate with Airframe and Power Plant ratings and a FCC General Radiotelephone Operator license.

Duration: 2 Days
CEUs: 1.3

Format: Virtual

Event ID: S-00502

Location: Live Online

Session Info:

  • Session 1 - June 19 (11:30 a.m. - 7:30 p.m. ET)
  • Session 2 - June 20 (11:30 a.m. - 7:30 p.m. ET)
    2 Sessions

  • Fees: $1,299.00

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