Understanding the purpose and intended use of standards, directives and requirements sets the foundation for developing a functional management system. This 35-minute, online short course is intended to present ISO 9001, ISO/TS 16949 and SAE AS9100 as purpose driven management systems that are necessary for companies to survive in our fast-moving economy.
The Principles of ISO 9001, ISO/TS 16949, and AS9100 on demand course provides those in the automotive and aerospace industries with a high-level overview of these quality management system standards. It is designed to explore the history that lead to the development of the standards. The course also highlights the need for organizations to determine the necessary competence for personnel performing work affecting product quality, provide training or take other actions to satisfy these needs, evaluate the effectiveness of the actions taken, to ensure that personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and maintain appropriate records of education, training, skills and experience.
By participating in this this on-demand course, you'll be able to::
In all three standards, paragraph 6.2.2 states the need for competence, awareness and training. Management and personnel in all departments from sales and marketing to engineering, purchasing, production, customer service, receiving, packaging, storage, shipping, and beyond will benefit from the purpose driven management systems that are necessary to deliver customer satisfaction and survive in the global economy.
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Email CustomerService@sae.org, or call 1-877-606-7323 (U.S. and Canada) or 724-776-4970 (outside US and Canada).
For nearly three decades, Joseph Sorrentino has been instrumental in implementing successful quality management systems for commercial companies, military and aerospace contractors, and government agencies throughout the U.S. As president and CEO of Lean Quality Systems, Inc., Sorrentino specializes in implementing new standard methods for the corporate sector and has successfully worked with more than 25 corporations in the southern California area alone. A retired U.S. Navy quality assurance specialist, Sorrentino is certified as a level III examiner for visual, magnetic particle, dye penetrant, and ultrasonic inspections. He began his career as a quality management professional in the U.S. Navy, initially as chief petty officer, level III NAVSEA examiner/quality assurance division officer and spent eight years as a GS1910 quality specialist.