Browse Publications Technical Papers 2001-01-0607
2001-03-05

New Serviceability Metrics for Future Design Programs 2001-01-0607

The ability to gauge how efficiently a product can be serviced, while still in the development process, is critical for the planning and priority setting of improvement opportunities. This paper will review the techniques developed in the Product Service Strategy Group at DaimlerChrysler for early indentification of serviceability improvement opportunities, serviceability target setting, interim assessment and change justification.

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