Inadequate Quality Control Policies and Procedures Significantly Increase Cost of Gage R&R Operations 2004-01-1523
The cost of Gage R&R operations is dependent on several, often conflicting, factors including quality policies, organizational structure, culture, technology decisions, business issues and even employee preference. Failing to align these factors can lead to dilemmas where quality costs can rise at a faster rate than profitability.
With these conflicting pressures and without a deliberate plan, measurement methods often evolve in a way that minimize business profit and sacrifice customer needs. Quality engineers/managers must understand how to intentionally evolve methods and techniques to reduce the total cost of ownership of quality.
Structured problem-solving approaches can effectively address the underlying dilemmas and turn both quality and process control into a business advantage.
Citation: Kaplan, L. and Clarke, D., "Inadequate Quality Control Policies and Procedures Significantly Increase Cost of Gage R&R Operations," SAE Technical Paper 2004-01-1523, 2004, https://doi.org/10.4271/2004-01-1523. Download Citation
