Browse Publications Technical Papers 2005-01-1209
2005-04-11

Optimum Customer Based Specification: Part of DFSS Case Study 2005-01-1209

Maximizing customer satisfaction is one key factor for marketing success. It is crucial to have engineering specifications reflecting customer expectations. This paper describes the strategy and methodologies used to generate optimum engineering specification in a case study. This study is part of the DFSS project, which focused on electrical delay time prior to engine crank.

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