Browse Publications Technical Papers 2006-01-2536
2006-11-21

Remote Maintenance Unit for Heavy-Duty Vehicles Segment 2006-01-2536

The fulfillment of the strict market requirements for customers in the “off-road” vehicles segment is crucial to increase the value and reliability of the products and services available by a manufacturer of heavy-duty vehicles. The need for a product that meets these demands becomes an outstanding factor of a manufacturer, since it provides active customer care services, aiming at the preventive and/or corrective “in loco” maintenance for its vehicles and equipment.
This work proposal encompasses the development, manufacturing and management, by its dealers, of a remote maintenance unit (RMU), customized and configured with all the equipment required to support active maintenance services, both preventive and corrective, in the operation/work region of the customer.
Thus, the target is the minimization of the running time of its vehicles and/or equipment to the nearest service station, or even of the wait time for concluding a service.

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