Browse Publications Technical Papers 2007-01-2741

Product Quality & Software Quality 2007-01-2741

The industries have been working hard, for decades, to improve quality in their products, using process that assure a quality level which meets customers needs.
An important and strategic component, the IT area, collaborates with the companies to meet the goals satisfactorily, which is not considered with the necessary attention. The IT area of an organization should be managed with the same importance dedicated to product manufacturing process.
The object of this paper is to convince the industries that the desired quality in products depends on more and more of IT resources and because of it, is strategically important an adequate monitoring of IT quality, based in corporative governance.


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