As customer dissatisfaction with interior trim components is tracked by the JDPowers question on “surface durability”, there is a need to increase the durability of the parts that are molded in color. In particular, door trim panel lowers are susceptible to surface damage which results in an unfavorable appearance. To address this issue, an assessment of the various factors that can affect surface durability was conducted using talc filled TPO materials in order to determine the optimum set of physical properties. The team used Design for Six Sigma (DFSS) methodology. A Taguchi orthogonal experiment was used and included control system factors of material, grain, gloss, and color. Noise factors included molding process parameters, aging, and piece to piece variation. The output was a measure of the scratch resistance of the molded plaque which was defined by a Delta L calculation.