The object of this paper is to point out some of the difficulties of motor-truck maintenance and to suggest lines of improvement. The buyer and user of a motor truck sometimes experiences disappointments due to the lack of coordination between the engineering and sales departments of a truck company. The term “service” is often misunderstood by the purchaser and misrepresented by the salesman, which results in dissatisfied customers. Salesmen should have accurate information on the service policy of their company and on all guarantees which they are authorized to make.
After rehearsing many of the difficulties encountered in truck maintenance, the author discusses in some detail the needed improvements in truck design, passing then to details of maintenance practice and methods of handling repairs. The results stated are those of actual experience, which prove that it is more economical to expend money for the prevention of trouble than to apply the same amount and more toward repairing defects.