A Computer-Based Technical Information Center in Practical Operation 630217
This paper discusses the pioneering efforts of General Electric Co. to develop and operate a computer based Technical Information Center in its Flight Propulsion Div. This system is aimed at providing discriminating technical information services directed to the individual needs of a large body of engineering users. Operation of the GE Automatic Information Retrieval System and its application are described from the user's viewpoint. What a technically competent information service, using a large electronic computer as a major tool, means to its engineering users and their management in terms of cost, effectiveness, and efficiency is considered.