DEVELOPMENT OF FUNCTION CHARTERS, A CASE HISTORY 630405
You are all familiar with the term “Management.” You've read and heard presentations on various aspects of management. It is recognized that the basic job of a manager is to plan, organize, staff, lead, and control his operation. Much has been written about how, in general, the manager gets the job done.
This paper is concerned with a specific case. The objective in the case history was to define the activities of a new Department in an Engineering Organization. This definition was to be formalized in documents called Function Charters.
Before tracing the controlled series of events that resulted in the charters we shall establish a common frame of reference. To provide the reader with the appropriate frame of reference this paper has been organized as follows: