Computer Applications in a Quality Data Reporting System 660122
The use of computers in the Quality Control Department of an automotive assembly plant is described. The concept of Real Time reporting is detailed; information on production problems affecting quality is relayed to appropriate areas for corrective action. All information is then processed daily to provide a 5-Day Summary Report on each quality variation. Computers are also used to assess repair time and to compare results of service complaints with similar conditions at each assembly plant.