Approving Diagnostic/Repair Centers-Does This Provide a Meaningful Service? 760145
The Automobile Club of Southern California has a responsibility of responding to the needs of the motoring public. With the complexity and sophistication of today's vehicles, one of the major needs is for an improvement in automotive diagnostic and repair facilities. To meet this need the Club instituted its Approved Diagnostic/Repair Center Program five years ago. The dual purposes of this effort are to generally upgrade the quality of services rendered by the repair industry and to provide Club members with a means of securing quality repairs at realistic costs with recourse in those cases where a repair proves to be less than satisfactory.
This paper reports the process by which the program was instituted, the experience to date, the response of the motoring public, and some possible future programs.
Citation: Kramer, M. and Bintz, L., "Approving Diagnostic/Repair Centers-Does This Provide a Meaningful Service?," SAE Technical Paper 760145, 1976, https://doi.org/10.4271/760145. Download Citation
Author(s):
Maury Kramer, Louis J. Bintz
Affiliated:
Automobile Club of Southern California
Pages: 15
Event:
1976 Automotive Engineering Congress and Exposition
ISSN:
0148-7191
e-ISSN:
2688-3627
Related Topics:
Maintenance, repair, and overhaul (MRO)
SAE MOBILUS
Subscribers can view annotate, and download all of SAE's content.
Learn More »
