1977-02-01

The Development of Quality Information Systems in Automotive Assembly 770414

Two experiments were run in automotive assembly plants in an attempt to develop quality control systems that would be more effective. The first experiments where special teams were established resulted in improved quality until the teams were removed. The second experiment where the line production personnel were involved in system development resulted in improved quality, but also substantially reduced production costs. The system design is presented for each experiment as well as the method of evaluation.

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