1977-02-01

Quality Cost Reporting 770735

This paper covers the development and installation of a total quality cost reporting system in a multi-division corporation. Major cost areas are defined and identified as well as the cost elements to be included under each. The procedure for capturing and reporting departmental manpower wages and expenses is described. The development of a performance base against which to compare these costs is covered and reporting forms used by the plants and divisions are shown.

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