1981-02-01

Quality Education 810390

United States (US) industries spend much time and money every year in quality assurance or quality control training (hereafter referred to as quality training) for their employees. Yet these industries, in general, tend to remain frustrated with the outcome of such efforts. This paper attempts to put the total problem of quality training in perspective on a national scale. Seven different segments are discussed with respect to the influence quality training has over industry professionals, professional societies, government, industry, engineering colleges, management colleges, and quality professionals. Also discussed is the question of why the task of quality training is very frustrating

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