The use of simple statistical techniques at Saginaw Steering Gear has resulted in increased productivity and improved quality. Although these simplified statistical tools may not be as technically thorough as the tools taught in the academic world, they have been effectively used by many people at all levels of the organization. These simplified tools are effective in helping people discuss facts rather than opinions. Utilizing facts helps emphasize the positive approach to problem solving. Simple statistical techniques, together with control charts, provide a method of timely, direct communication between the process and the people. This method allows an accurate assessment of process stability and capability to meet end product requirements.