1984-09-01

Ultrasound: Cost-Saving Expedient to Field Service 841164

When quality or service problems arise at the customer level, a quick and efficient resolution of the problem is desired by the customer and supplier.A case will be described in which Massey-Ferguson, Inc. rectified a quality problem by using ultrasonic inspection at the customer level. This approach minimized customer inconvenience and was less costly to employ than traditionally used field fixes.

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