Assessing Technician Training in the 90's 880393

To insure proper expenditure of automotive-service training dollars, we must know that the training works. Four types of assessment of technician training in increasing order of meaning:
  • Type D — How much are we training?
  • Type C — How well are we training?
  • Type B — How effective is our training?
  • Type A — How does our training affect profits?
Suggestions include: defining objectives, assessing needs, testing, trainee assessment, efficiency vs. effectiveness, systems approach to development of new training or assessing application of existing courses or materials, relating training to customer satisfaction, potential SAE recommended practices.


Subscribers can view annotate, and download all of SAE's content. Learn More »


Members save up to 40% off list price.
Login to see discount.
Special Offer: With TechSelect, you decide what SAE Technical Papers you need, when you need them, and how much you want to pay.