Technical Paper
Transport Aircraft Crew Workload Assessment-Where Have We Been and Where Are We Going?
1987-10-01
871769
In the past, commercial airplane manufacturers have used analytical techniques and nonstructured pilot opinion for workload assessment. Analytic techniques are of particular value to the aircraft manufacturer since they offer both the potential for identifying and correcting workload problems early in the design phase when the cost of change is relatively low and a tool that can provide data for certification. One disadvantage to the available analytic techniques is their lack of fidelity in assessing mental effort. With the current shift of flight deck design placing more mental demands on the flightcrew, workload assessment has taken on a new challenge. The addition of formalized subjective measures to traditional objective analyses can provide information that validates the analytic- and simulation-based estimates of physical workload and enhances estimates of mental workload.