2020 escar USA Frequently Asked Questions
1. Can I get a refund on my registration?
Attendees: All registered attendees will receive a full refund. All refunds will be processed within 30 days.
Exhibitors: Exhibiting companies have the following options for money paid to-date:
- Request a full refund. All refunds will be processed within 30 days.
- Allocate money paid towards securing a presence at the 2020 escar USA event, to another SAE event.
2. Are there any plans to reschedule this event?
escar Europe is planned for November 11-12, 2020, in Bonn, Germany
3. Can I get a refund on my hotel?
Cancel any hotel reservations by May 5, 2020. Please call the hotel directly at (734) 414-0600 to cancel your reservation.
4. Will 2020 escar USA still publish papers?
We are considering alternative paths for publishing the submitted papers and will provide feedback to the authors soon.
5. Can I get a refund on my travel?
Many airlines are offering change fee waivers for booked airfare. Please contact your travel provider for their currently established fee and cancellation policies.
6. Are any other SAE events being impacted by the coronavirus situation?
The coronavirus (COVID-19) pandemic is rapidly evolving and we extensively monitored and evaluated health guidance from international health authorities to determine the best approach for all SAE events. SAE has canceled or postponed WCX World Congress Experience, AeroTech, On-Board Diagnostics (OBD) Symposium–Europe and High-Efficiency IC Engine Symposium. Should the status of any other SAE event or program change, information will be promptly shared to all registered participants, attendees, sponsors, exhibitors, and other parties, through direct communications and via the specific event’s webpage.
7. Who should I contact if I have individual or specific questions that have not been answered here?
Questions and inquiries can be directed to SAE Customer Service:
+1.877.606.7323 or +1.724.776.4970 or CustomerService@sae.org
SAE Customer Service hours of operation: Mon.-Fri., 8:00 a.m.-5:00 p.m. ET
