ANSI/GEIA-STD-0009 requires the developers and customer/users working as a team to plan and implement a reliability program that provides systems/products that satisfy the user's requirements and expectations using a systems engineering approach. The four Objectives of ANSI/GEIA-STD-0009 are listed below:
Objective 1: Understand Customer/User Requirements and constraints. The team (developer, customer, and user), includes the Activities necessary to ensure that the user's requirements and product needs are fully understood and defined, so that a comprehensive design specification and Reliability Program Plan are generated.
Objective 2: Design and redesign for reliability. The developer implements a set of engineering Activities so that the resulting system/product satisfies the customer's documented requirements and needs.
Objective 3: Produce reliable systems/products. The developer performs the Activities that assure the customer that the reliability requirements and product needs have been satisfied.
Objective 4: Monitor and assess user reliability. The team establishes a closed-loop feedback method for continuous monitoring of reliability trends and incorporation of recommended improvements (corrective actions) .
ANSI/GEIA-STD-0009 and this Handbook define a systematic approach to engineering a system/product, incorporating best practices that have evolved considerably in recent years.