Vehicle E/E System Integrity From Concept to Customer 2002-21-0018

The goal of an OEM electrical/electronics (E/E) platform organization is to release reliable E/E systems that achieve high levels of customer satisfaction with minimum investment and system cost. Achieving this goal is made more challenging by rapid advances in E/E technology and features which impact the vehicle development business environment. This paper discusses the evolution of an OEM platform organization striving to achieve E/E system integrity in an ever-changing world and eventually achieved the world class electrical quality as measured by J. D. Power. The organizational evolution progresses through a series of philosophies and methodologies, adapting new initiatives and enablers seeking continuous improvement. The result is an OEM organization with: knowledge based on lessons learned, an understanding of E/E system architecture, and enabled by models and tools to provide high levels of customer satisfaction.