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New ideas and innovations are the key to ongoing future success for companies. Many idea generating tools exist in the marketplace. It is of paramount importance to integrate and monitor innovation within a lean company process. Ideas without execution are merely dreams with low likelihood that they will come to fruition. We have identified two main strategies can be highlighted to generate innovations. One strategy is to “think out of the box” and find new markets without having an actual product (development to occur after the market is identified). This is more of a process. The second - more product oriented - is a antilogy strategy which is very complex and breaks the product down to the real physics to define contradictions and resolve them. Here you start with product development and then try to find a market. In both cases there are many new ideas generated in brainstorming sessions.

Six Sigma was developed by Motorola in the 1980s as an enhancement of their Total Quality Management (TQM) approach focusing on quality improvement. Companies such as General Electric (GE) developed the concept even further and extended the application of Six Sigma tools to their entire business, including the development of new products, with a focus on both financial gain and customer satisfaction. Six Sigma, however, also offers a rigorous, data-driven procedure for process and product improvement and for the development of new products and processes using proven methods and tools taken from the Quality Management and Quality Engineering toolbox. Integration into the existing engineering culture and the application of these tools and concepts to a typical application at a leading global exhaust system supplier are outlined in this paper. The procedure which is used for measuring the surface radiated noise is analyzed in detail by the principles of Six Sigma.

Up to now Six Sigma has mainly been used for manufacturing. A Six Sigma approach was introduced in 2004 at Tenneco for transactional business This paper illustrates 2 examples where Six Sigma was successfully applied to improve the service quality. One first case is the improvement of a measurement system analysis [1]. In the exhaust system domain the acoustic performance of an exhaust system must meet the requirements in terms of drive-by noise of a vehicle and in terms of subjective sound. Therefore it is vital to measure the so-called “tailpipe noise” of an exhaust system with precision and reliability. Otherwise some iterations take place to confirm the data, or - more critical - an exhaust system design can be rejected when in reality it is just meeting the target curves and inversely, this could be accepted when the targets are not met.

After having successfully implemented lean manufacturing in the 1990ies and lean engineering since 2004, Tenneco Europe expanded lean to its administrative organizations in October 2009. The implementation approach was directly derived from lean engineering previously implemented in Tenneco Europe as this was considered closer to administration processes than manufacturing processes were. A first SAE paper on lean transactional was presented in 2011. This paper covered a vision, a road map and a process to roll out the lean Spirit in the Administrative world. This paper and the papers listed in the reference list provide in detail the lean tools and principles used in lean transactional and engineering. This new paper is focussed on some concrete applications where the lean mindset has been implemented mainly by the finance team supported by sales, project management, marketing, manufacturing and engineering.

After having successfully implemented Lean in Tenneco's Clean Air division, Tenneco Europe decided to expand Lean to its other divisions - Ride Performance including Aftermarket in 2011. These divisions were able to fully benefit from the best practices developed over the last 10 years. The implementation was articulated around two major axes: the execution of complex projects related to processes including several functions and sites. This approach allowed us to reach a critical mass in a reasonable time within the different functions and sites; the execution of smaller projects focused on one specific function,e.g.: Engineering or Sales. This approach is complementary to the first one since it enhances the spread of the lean spirit within the organization. This paper focuses on Tenneco's Ride Performance division and is split into two parts.

During the 4 last years, Lean has been successfully implemented in one of the Tenneco’s Business Units: Ride Performance. This paper reflects on the results and more specifically on the third principle of Lean [1] “How to make flow” and on the fifth principle “To strive for perfection” obtained in the fields of “Product Development” related to Processes, Tools and People. Processes and Hard Tools. How to improve the flow in the engineering processes? It will be shown that In general standardized processes supported by some integrated tools and, more specifically Some workload leveling in testing, CAD Departments, Standardization in design processes, testing procedures and prototypes development processes and Standardization and availability of components and parts for prototype building are key enablers to enhance flow in the Product Development.