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Physical properties of waterborne soft feel coatings for instrument panel were investigated. Soft feel coatings give warm and velvet touch for cold and hard plastic materials. A waterborne soft feel coating is composed of two parts. Part A contains polyester polyurethane dispersion (PE-PUD), OH-functional water dispersible polyurethane resin (PC-PUD) and OH-functional water dispersible alkyd resin (OH-PA). Part B contains hydrophilic hexamethylene diisocyanate trimer (HHDI). The soft feeling of a coated panel is related with the amounts of PC-PUD and OH-PA. The physical properties of coated panel are controlled by the NCO/OH ratio from Part A and Part B. The results from all reliability tests satisfied soft feeling, scratch, chemical resistance and fogging.