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Technical Paper

An Innovative and Customer Centric Approach on Validating Telematics Based Fleet Optimization Feature for Small Commercial Vehicles

2024-01-16
2024-26-0378
Commercial transportation is the key pillar of any growing economy. Light and Small commercial vehicles are increasing every day to cater the logistics demand, but there is always a gap between customer’s actual and desired operational efficiency. This is because of lack of organized fleet and efficient fleet operation. The major requirement of fleet owners is timely delivery, high productivity, downtime reduction, real time tracking, etc., Automakers are now providing fleet management application in modern LCV & SCV to satisfy the fleet operator requirement. However, any feature malfunction, consignment mismatch, wrong notification, missed alerts, etc., can incur huge loss to fleet operator and disrupt the entire supply chain. Hence it is very critical to extensively validate the telematics features in fleet management application. This paper explains the approach for exhaustive validation strategy of fleet management applications (B2B) from end user perspective.
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