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This paper presents a simulation approach to assess the impact of changes to the charge point infrastructure and policies on Electric Vehicle (EV) user satisfaction, combining both market drivers with the practicalities of EV usage. An agent-based model (ABM) approach is developed where a large number of EVs, that represent the user population, drive within a region of interest. By simulating the driver’s response to their charging experience, the model allows large scale trends to emerge from the population to guide infrastructure policies as the number of EVs increases beyond the initial early adopter market. The model incorporates a Monte Carlo approach to generate EV and driver agent instances with distinct characteristics, including battery size, vehicle type, driving style, sensitivity to range. The driver model is constructed to respond to events that may increase range anxiety, e.g. increasing the likelihood of charging as the driver becomes more anxious.