Technical Paper
On-Board Predictive Maintenance with Machine Learning
2019-04-02
2019-01-1048
Field Issue (Malfunction) incidents are costly for the manufacturer’s service department. Especially for commercial truck providers, downtime can be the biggest concern for our customers. To reduce warranty cost and improve customer confidence in our products, preventive maintenance provides the benefit of fixing the problem when it is small and reducing downtime of scheduled targeted service time. However, a normal telematics system has difficulty in capturing useful information even with pre-set triggers. Some malfunction issue takes weeks to find the root cause due to the difficulty of repeating the error in a different vehicle and engineers must analyze large amounts of data. In order to solve these challenges, a machine-learning-based predictive software/hardware system has been implemented.
