Refine Your Search

Search Results

Technical Paper

Preparing Technicians to Assume Leadership Roles Following Promotion

1998-11-09
983104
It is common practice throughout the airline industry to promote technicians into leadership or managerial positions after a period of demonstrated proficiency as maintenance professionals. Research by Purdue University strongly suggests, however, that many of these technicians find themselves in a position which imposes the need for knowledge or skills which they do not possess. While these individuals have found excellence in their technical pursuits, most find it difficult to attain excellence in their new positions due to the lack of adequate training and definition of job expectations. There appears to be a generalized assumption across the aviation industry that good technicians have the intrinsic knowledge and skills to become good leaders and managers. Experience has proven, however, that this is an unrealistic expectation. Research has shown that many of these technicians are confused about the true nature of their job and expectations concerning their performance.
X