Technical Paper
Quality and Productivity: An Answer to the Question
1992-02-01
920797
Who will repair the cars of the future? By the year 2001 there will be over 200 million vehicles registered in the United States. The closing of many new car dealerships and the reduction of service bays at oil companies are contributing to the decline of traditional service outlets to repair vehicles. Certain trends, however, are emerging that indicate that a shortage of auto repair technicians will not exist. Vehicles have been improved and maintenance schedules and warranties have been extended. The quality of the modern vehicle has impacted some traditional types of auto repair that used to be done. Rustproofing and engine tune-ups are just two such businesses. Factory rustproofing and the use of rust resistant materials have forced muffler shops and rustproofing businesses to change their repair focus. Tune-up services have changed to engine performance services because of the change in vehicle technology.
