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Brazil is the largest civilian armored vehicle market in the world with more than 16,000 new protected units produced in 2018, followed by Mexico with 7,000 automobiles, according to Brazilian Army (BA) data. In this context, this paper presents an overview of Brazilian market for civilian vehicle armoring, definitions and characteristics of transparent and opaque ballistic resistance protective materials according to U. S. Department of Justice, the National Institute of Justice, NIJ Standard 0108.01. Based on this premises, the paper addresses basic technical requirements for ballistic safety in design and process to guarantee minimum quality of armoring services. The purpose of this paper is to safeguard the original features and functionality of the automotive components while simultaneously providing recommended ballistic protection of the vehicle with quality.

The fulfillment of the strict market requirements for customers in the “off-road” vehicles segment is crucial to increase the value and reliability of the products and services available by a manufacturer of heavy-duty vehicles. The need for a product that meets these demands becomes an outstanding factor of a manufacturer, since it provides active customer care services, aiming at the preventive and/or corrective “in loco” maintenance for its vehicles and equipment. This work proposal encompasses the development, manufacturing and management, by its dealers, of a remote maintenance unit (RMU), customized and configured with all the equipment required to support active maintenance services, both preventive and corrective, in the operation/work region of the customer. Thus, the target is the minimization of the running time of its vehicles and/or equipment to the nearest service station, or even of the wait time for concluding a service.

In the automotive industries, time and parts production costs are fundamental, mainly in prototyping production. The RTV (Room Temperature Vulcanized) process is an important alternative production to flexible silicone molds when you need to inject polyurethane parts. The objective is time reduction in tooling production and parts. RTV requires notable initial investments in equipments. Many times, this cost does not fit in the automotive third part company's budget. This work shows how is possible to obtain parts by RTV process with excellent quality, without high investments in equipments and without quality loss in produced parts. Lead times and tooling and parts costs are analyzed. Due to equipments low costs, this alternative is accessible not only to automotive industries but also to small and medium suppliers.